About HomeWell of Collin County

Leslie & Steve Whatley, OwnersLeslie & Steve Whatley, Owners & Operators

HomeWell of Collin County is owned and operated by Steve and Leslie Whatley. Their home care agency was conceived through hands-on experience with caring for Steve’s father for over 6 years. Both Leslie and Steve understand firsthand the challenges of caring for an aging loved one. They've experienced the stressful emotional roller coaster that accompanies the difficult decisions seniors and their families face daily.

Leslie and Steve also understand the attention to detail that is required to manage a loved one’s overall care involving physicians, medical facilities, home care, home health, finances, and insurance. Steve and Leslie desire to make the aging process as comfortable as possible for aging adults and their families.

Experienced in Service & Care Coordination

Leslie has 35+ years of award-winning client service experience in the consumer goods sector. Her professional knowledge ranges from managing employees and operations to sales and marketing. Leslie is also adept at identifying and addressing needs and attaining high levels of client satisfaction.

As her father-in-law’s constant companion, Leslie was instrumental in coordinating his care by maintaining a dialogue between physicians, dialysis clinic nursing staff, assisted living and skilled-nursing facilities. Leslie’s diligent attention and effective communication skills with medical personnel facilitated her father-in-law receiving the appropriate skilled and non-skilled care he needed most.

A Veteran of the Healthcare Industry

As a retired law enforcement officer, Steve has 21 years of serving others in his community which included ten years of involvement in law enforcement administration. Steve’s love of service continued with 10 additional years of experience in two large healthcare delivery organizations.

Under Steve’s consultation and expertise, he led nationally-recognized healthcare organizations in enterprise-wide performance improvement programs that supported the quality of the patient experience and coordination of care. Steve is also knowledgeable in managing finances and health insurance claims for seniors, as he did so for his father while caring for him.

His knowledge of the billing and appealing process for health insurance claims resulted in the reimbursement of over $100,000 in claims that were initially denied. Furthermore, he served as an advocate for his father when managing the application process for a little-known veterans’ aid and assistance pension.

Leslie and Steve love having the opportunity to serve adults who need assistance in the Collin, Dallas, Denton and Rockwall County areas. In their off time, they volunteer in church ministries and spend time with their grandchildren.